App – Help & Support

Welcome to the Jupiter Advisor Support Center – your one-stop destination for resolving queries and getting the most out of your financial planning journey. Whether you're setting up the app for the first time or exploring our premium insights, we're here to help.

About the App

Jupiter Advisor is free to download and use.
The app provides core financial planning tools at no cost. To unlock advanced analytics and personalized insights, you can explore our optional subscription plans available within the app.

When to Contact Support

Our support team is ready to assist you with:

App installation or onboarding issues
Account creation and login problems
Feature walkthroughs and usage guidance
Subscription plan upgrades or billing questions
Technical glitches or performance concerns
Security or data protection queries

Frequently Asked Questions (FAQs)

1. Is the app free?

Yes, Jupiter Advisor is free to download and use. You can access essential tools at no cost. For deeper financial insights, optional subscription plans are available inside the app.

2. How do I create an account?

Download Jupiter Advisor from the App Store, tap “Sign Up,” and follow the prompts. You’ll need a valid email and whatsapp mobile number for verification.

3. How do I reset my password?

On the login screen, tap “Forgot Password.” Enter your registered email to receive secure reset instructions.

4. Where can I explore pricing plans?

You can view and purchase subscription plans after logging in:

5. How do I cancel or change my subscription?

Jupiter advisors do not provide cancellation of any subscription once taken.

6. Is my data safe with Jupiter Advisor?

Absolutely. We follow strict security standards, including bank-level encryption, GDPR compliance, and Indian data protection norms.